Privacy Policy

Privacy Policy
Effective Date: 01-01-2024

At The Creator School Africa (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and platform (collectively, the “Service”).

By using the Service, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with The Creator School Africa, we may collect the following personal data:

Personal Identifiers: Full name, email address, username
Demographic Information: Age, gender (optional)
Educational or Creative Interests: Course preferences, learning goals
Technical Data: IP address, browser type, device information, access times

2. How We Use Your Information

We use your information to:

Create and manage your user account
Send important updates, confirmations, and notifications
Improve and personalize your learning experience
Respond to your inquiries or support requests
Analyze user behavior to improve the platform
Ensure security and prevent unauthorized use

We do not sell, trade, or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Keep you logged into your account
Track usage and performance of our platform
Understand how users interact with our content

You can manage or disable cookies in your browser settings, but some features of the Service may not function properly without them.

4. Data Sharing and Disclosure

We may share your data with:

Trusted service providers who assist us in delivering the Service (e.g., hosting, analytics, email services)
Government authorities or legal bodies when required to comply with applicable laws or legal requests

All third-party service providers are required to handle your data securely and only for the purposes we specify.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Object to the processing of your data for specific purposes

To exercise any of these rights, please contact us at hello@ekilive.africa

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Children’s Privacy

The Creator School Africa is not intended for children under the age of 16. We do not knowingly collect data from children. If we become aware of having collected data from a child without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of the Service after changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: hello@ekilive.africa
Website: https://www.thecreatorschool.africa

By using The Creator School Africa, you consent to the practices described in this Privacy Policy.